Thank you for choosing BFFU City Soap! We are committed to providing you with efficient and reliable delivery services to ensure that your order arrives on time and in good condition. Please read the shipping policy below to better understand our delivery process.
- Shipping Time
All orders will be processed and shipped within 2-3 business days.
During promotional events or high demand periods, processing time may be slightly delayed. We will notify you of the latest information about the shipment via email. - Shipping Methods
We work with multiple reliable delivery companies, including USPS, FedEx, DHL, and UPS, to ensure that your package is delivered on time.
Shipping within the United States: We provide standard shipping and expedited shipping options.
International Shipping: We support worldwide shipping, and shipping costs and time will be calculated based on the destination and package weight.
- Shipping Fees
Within the United States: Shipping costs will be calculated based on the weight of the order and the selected shipping method, and the specific costs will be displayed at checkout.
International Shipping: Shipping costs will be calculated based on your country and order weight. The specific costs will be displayed at checkout, and you can also choose the appropriate shipping method before checkout. - Shipping Time
Within the United States: Standard shipping usually takes 5-7 business days, and expedited shipping can arrive in 2-3 business days.
International Shipping: International shipping usually takes 7-21 business days, and the specific time may vary depending on factors such as destination and customs clearance. - Tracking Information
Once your order is shipped, we will provide a tracking number via email, and you can check the delivery status of your package at any time. If you do not receive a tracking number, please check your spam folder or contact us for assistance. - Address Change
If you need to change the shipping address, please contact us as soon as possible before the order is shipped. We will do our best to update the address for you, but we will not be able to modify the shipping address once the order enters the shipping process. - What if I encounter a problem?
If your package is lost or damaged during transportation, please contact us immediately. We will provide a refund or replacement service based on your situation.
We are committed to providing you with fast and reliable delivery services. Thank you for your support and trust. If you have any questions, please feel free to contact us through our Contact Us page!